The Social Security System (SSS) is warning its members that it is not affiliated with any social media accounts and pages offering online assistance to members and pensioners asking for certain fees in exchange for facilitating transactions.
These services include creating an SSS account, filing of benefits, and facilitating for the immediate release of loan applications, early release of retirement benefits and the like, its press release said.
Members must be vigilant in protecting their SSS accounts from these unscrupulous individuals and ensure that all online applications and transactions are to be made only through their My.SSS online accounts which can be accessed via the SSS official website at sss.gov.ph and SSS Mobile App.
The SSS warns online fixers that they will be held criminally and civilly liable for extracting confidential information and demanding money from SSS members and pensioners.
These malicious acts violate Section 17 of Republic Act 11199, or the SS Act of 2018, and is punishable by a fine of up to P5,000 or an imprisonment of not less than six months to one year, or both, depending on the decision of the court, the press release said.
Members and pensioners are also reminded that using the services of online fixers is in violation of RA 11032, or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018.
To report the suspected commission of online fraud and activities of online fixers, one may send an e-mail to SSS Special Investigation Department at email@example.com or send a direct message to any of its social media accounts at SSS Facebook page at “Philippine Social Security System”, Instagram account at “mysssph”, and Twitter account at “PHLSSS”. They may also receive updates by joining the SSS Viber Community “MYSSSPH Updates”, the press release added.*