Department of Human Settlements and Urban Development (DHSUD) Secretary Eduardo del Rosario said several improvements were made to boost the virtual services of Pag-IBIG Fund.
Members can apply for the multi-purpose loan (MPL) or a calamity loan via online service, called “virtual Pag-IBIG”, del Rosario said.
The virtual Pag-IBIG is operational 24/7 and provides live chat services for the queries and concerns of its members.
Members can access the portal only with a secured Pag-IBIG Fund Membership ID (MID) number provided to them. It has an online payment facility features which allow members to pay for their loans and remit their monthly savings through ‘PayMaya’ wallet or credit cards.
Through the online services, members can enroll for an MP2 savings account—a voluntary savings platform for Pag-IBIG Fund members who wish to save more and earn high dividends. They can also access their savings account anytime and anywhere with the use of the internet.
With the more improved virtual Pag-IBIG, members can access their loan records without visiting any Pag-IBIG Fund branch, which favors the public in adhering to the government’s health protocols and preventive measures against Covid-19.
Del Rosario said improving the Pag-IBIG Fund’s online services will be helpful to members who were hard-hit by the pandemic.*PNA